Frequently Asked Questions

Who can refer someone to The Woods at Parkside for treatment?

We invite referrals by medical caregivers, case managers, employee assistance programs, family members, community agencies, hospitals, clergy, friends and patients themselves. If you would like further information, call our admissions department at 614-471-2552.

Will my insurance company pay for dual diagnosis and/or mental illness treatment?

The Woods at Parkside works closely with patients, their families, agency representatives, insurance companies, employee assistance programs, and managed care providers to determine all payment options. The Woods at Parkside will accept direct payment on fees for individuals who do not want to use insurance or have no insurance coverage available. We are an approved provider for most major insurance companies and managed care plans. Please feel free to call our admission department for further details at 614-471-2552.

What should I bring with me to The Woods at Parkside?

Important items to bring:

  • Insurance forms and personal identification
  • Casual clothing (wash and wear) for three days
  • Comfortable shoes
  • Personal care items (incl. toothbrush & toothpaste, shampoo & conditioner)
  • Current medications/medication bottles
  • No more than one moderately-sized bag of personal effects

What are your visiting hours and family group / session times?

  • Family Education Groups – Saturdays from 9am-11:30am (family only), 12pm-3pm (family and client)
  • Family Visitation – Sundays from 1pm-3pm
  • Individual Family Sessions – Anytime, scheduled with therapist, family, and client.

What personal items can a client bring

Clients are allowed to bring the following:

  • 1 machine washable pillow
  • 1 machine washable blanket
  • Up to $100 cash ($20 in clients possession)
  • Minimum jewelry (wedding bands)
  • Clothing appropriate to dress code
  • Shampoo / conditioner
  • Deodorant
  • Makeup
  • Facial cleansing pads
  • Lightly scented lotion
  • Feminine hygiene products
  • Lightly scented body wash / soap (not heavily perfumed ex. Victoria’s Secret, Bath and Body, etc.)
  • Reading materials (non-recovery materials must be kept in room)
  • Shower shoes
  • Plastic water bottles

These items are allowed but must be kept in personal locker:

  • Razor
  • Tweezers, nail clippers, emery boards
  • Shaving cream
  • Beard trimmers, electric razors
  • Hair dryer, flat iron, and curling iron

Please call one of our counselors or our admissions department so they may arrange
a confidential visit or discussion at 

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Please note: For medical emergencies, please call 911. For other urgent matters, please call our admissions line (614) 471-2552. Submissions after-hours, weekends, or holidays may experience a longer response time.

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